Terms & Privacy

Welcome to Brightminds Microlending, a microlending institution registered and governed by the Non-Banking Financial Institutions Regulatory Authority (NBFIRA).

These Terms and Conditions govern your access to and use of our website and online services. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions.

1. Acceptance of Terms

By accessing or using this website, you confirm that you have read, understood and agreed to these Terms and Conditions. If you do not agree, you should discontinue use of the website immediately.

2. Information on the Website

The information provided on this website is for general informational purposes only and does not constitute financial, legal or professional advice. While we strive to ensure that information is accurate and up to date, we make no guarantees regarding its completeness, accuracy, or suitability.

3. Eligibility

To apply for our products and services, you must:

• Be at least between the ages of 18 to 65 years.
• Be a Botswana citizen or permanent resident with a verifiable source of income and an active Botswana bank account in your name.
• Have the legal capacity to enter into binding agreements.
• Provide complete, accurate and truthful information when submitting enquiries or applications.

We reserve the right to approve or decline any application at our sole discretion and in accordance with applicable laws.

4. Loan Applications

Submitting an enquiry or application through this website does not guarantee approval of any loan or financial product. All applications are subject to verification of the information provided, affordability and credit assessments, compliance with applicable legal and regulatory requirements, and evaluation in accordance with our internal lending policies and procedures.

• Loan amounts: P500 to P6,000, subject to affordability assessment
• Cash Express: 1 month term, 25% flat interest on the principal amount
• EasyFlexi Loan: 2 to 3 month term, 22% flat interest per month on the principal amount
• Instalment-to-income ceiling: 40% of net monthly salary

5. Customer Responsibilities

You agree to:

• Provide accurate, current, and complete information.
• Keep your personal information updated.
• Refrain from submitting false, misleading, or fraudulent information.
• Use the website only for lawful purposes.

6. Intellectual Property

All content on this website, including text, graphics, logos, trademarks, images, and other materials, is owned by or licensed to us and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or exploit any content from this website without our prior written consent.

7. Website Availability

We aim to keep our website available at all times; however, we do not guarantee uninterrupted access. We may suspend, withdraw, or modify any part of the website without notice.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special losses arising from:

• Use of or inability to use the website.
• Reliance on information published on the website.
• Technical interruptions, viruses, or system failures.
• Unauthorised access to information transmitted through the website.

9. Third-Party Links

This website may contain links to third-party websites for convenience. We do not control or endorse such websites and are not responsible for their content, privacy practices, or security.

10. Privacy and Data Protection

Your use of this website is subject to our Privacy Notice and Data Protection Statement. By submitting personal information through this website, you consent to the collection, use, processing, and storage of your personal information in accordance with our Privacy Notice and applicable data protection laws of the Republic of Botswana.

11. Security

While we implement reasonable security measures to protect information submitted through the website, no electronic transmission or storage system is completely secure. Users submit information at their own risk.

12. Prohibited Use

You must not:

• Use the website for unlawful or fraudulent purposes.
• Attempt to gain unauthorised access to the website or related systems.
• Transmit malware, viruses, or harmful code.
• Interfere with the operation or security of the website.

13. Amendments

We reserve the right to amend these Terms and Conditions at any time. Changes will be published on this website and will take effect upon publication.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Botswana. Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Botswana.

15. Contact Us

If you have any questions regarding these Terms and Conditions, please contact:
Brightminds Microlending
Physical Address: Plot 61598, Maruapula, Gaborone
Telephone: +267 391 0213
Email: admin@bmmicrolending.co.bw

We respect your privacy and are committed to protecting your personal information. This statement explains how we collect, use, share, protect and retain your personal data when you visit our website or use our services.

By using our website and services, you agree to the terms of this Data Privacy Notice.

1. What Personal Data We Collect

We collect personal data when you interact with us, including:

• Identity data: name, ID/Passport number, date of birth, gender
• Contact data: phone number, physical address, email address
• Financial data: employer name, position, gross and net salary, bank account details

We may also collect technical data (e.g., IP address, cookies) when you use our website.

2. How We Use Your Personal Data

We use your personal data to:

• Assess and process your loan application
• Verify your identity and prevent fraud
• Communicate with you about your loan application
• Comply with legal and regulatory obligations
• Improve our products and services
• Conduct risk management and comply with anti-money laundering obligations
• Provide direct marketing with your consent

3. Sharing Your Personal Information

We may share your personal data with:

• Service providers and administrators supporting our services
• Credit bureaus
• Legal or regulatory authorities when required by law

4. Direct Marketing

We may send you product updates, offers or related information via email, SMS, or other channels. You can opt out at any time at no cost by contacting us or using the unsubscribe option.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, loss or alteration.

6. Data Retention

We retain your personal information only for as long as required to fulfil the purposes outlined above, support legal obligations, resolve disputes, or enforce agreements.

7. Your Rights

You have rights in relation to your personal data, such as the right to:

• Access your personal information
• Request rectification of inaccurate information
• Withdraw consent where applicable
• Object to direct marketing
• Request deletion (subject to legal limitations)
• Request restriction of processing
• Request data portability (where applicable)

To exercise your rights or for privacy inquiries, please contact us at:
admin@bmmicrolending.co.bw
P O Box 125 AAD, Masa, Gaborone, Botswana
Telephone: +267 391 0213

8. Changes to This Statement

We may update this notice as required by law or business practices. Changes will be posted on this website.